Emily Freeman

Co-founder and CEO

Freeman & Forrest

Keynote Title:

Revolutionizing incident response

Time:

Wednesday - 3:00 PM (Grand Ballroom)

Abstract:

Tech has spent ages treating incidents as something engineers can respond to, measure, even prevent. But what would happen if we accepted incidents as part of the software development lifecycle?

In this talk I’ll turn incident management on its head and suggest an entirely different approach—treating incidents as business as usual. I’ll discuss the importance of learning from failure and how to utilize incidents to galvanize and empower your teams.

Bio:

Emily Freeman is the co-founder and CEO of Freeman & Forrest, the first influencer marketing agency focused exclusively on B2B tech. Emily is a bestselling author of two books, DevOps for Dummies and 97 Things Every Cloud Engineer Should Know, and a prolific speaker, traveling across the globe to educate executives and engineers on the best approaches to AI, DevOps, and cloud engineering. Emily has been studying, leading, and shaping the developer journey for the last 15 years. She has led developer relations and product marketing at AWS, Microsoft, and cutting-edge startups. Emily is based in Denver, Colorado.