Meet Shah

Solutions Engineering Manager

Airwallex

Roadblock title:

Onboarding programs that don’t make customers tear their hair out

Time:

Thursday - 1:00 PM (4th floor - Indigo)

Abstract:

In this session, we will give a deep dive into the world of onboarding. From the critical role of KYC to the complexities of embedded finance, discover how to delight customers from their very first interaction. Learn the key considerations for building or buying solutions, with insights from Airwallex’s own journey. We will explore regional nuances, risk management strategies, and the power of automation in creating frictionless experiences. Attendees will gain practical tips for optimizing data collection and providing implementation flexibility.

Bio:

Meet Shah is a Solutions Engineering Manager at Airwallex responsible for helping developers build on top of Airwallex’s infrastructure and embed financial global money movement capabilities within their application. Meet’s previous work includes Solution Architecture, Software Engineering, and Developer evangelist roles at Amazon and Adobe. Meet is a Seattleite and loves to be outdoors enjoying the Pacific Northwest landscapes.