Robin Gandhi

Roadblock Title:

Powering agentic payments: What we learned about flexibility, control, and issuing at scale

Time:

Tuesday - 3:00 PM (Tower A)

Abstract:

Starting as Privacy.com, we quickly realized that existing issuing infrastructure was not going to meet our needs. We wanted to give our customers and cardholders better control over their transactions to prevent fraud and manage spend, and we needed a lot more reliability than what they could give.

We architected our infrastructure in a way that separated the management of rules from the running of those rules, and we made backtesting a core feature of our rules engine. We will enable custom code rules for our most technical customers on more things than just transactions.

This architecture now allows us to think about how we avoid roadblocks for startups thinking about enabling agentic payments while ensuring highly specified control mechanisms to avoid unauthorized spending.

Bio:

Robin has been in and around the payments and fintech space for more than a decade working as an senior executive focused primarily on product, partnerships, strategy and operations while also touching engineering, design, and marketing.

Robin is currently the Chief Product Officer at Lithic. Prior to Lithic, Robin was the Chief Product Officer at Nium and he was responsible for defining and executing product strategy to expand leadership in existing markets and pursue new addressable markets for Nium. Robin also led the product, engineering, design and operations efforts at Navan (previously TripActions) for the Navan Expense offering, a next generation payment and spend management offering. For 6 years before Navan, Robin was at Adyen where he was headed their global issuing offering managing go-to-market and product as well as running acquiring, product, data, and partnerships for North America, working with the global card schemes, banks, financial institutions, and third-party partners (from commerce platforms to point-of-sale software systems) that made omni-channel commerce possible for their merchants across the globe.

In addition, Robin has over 10 years in management consulting, having spent time at Accenture, Mitchell Madison Group, and also founding his own firm, Broadroots Consulting, which was acquired by the New York based agency, Converseon. Robin also holds an MBA from the top ranked INSEAD business school in Fontainebleau, France, and Singapore.